The perfect analogy of the relationship between Twitter and the user's of Twitter.

I don't think it's terrible or the end of the world. Life in a silo where you and I are the product. McDonald's doesn't ask the chickens whether they like the options for Chicken McNuggets. A similar thing. The main difference is the chicken probably couldn't say. Humans have opinions, feel disempowered, not heard, not loved, bored, and we like to be consulted. A good shitstorm provides temporary relief for all these ills. So for a while, venting, then life goes back to the normal humdrum.

— Twitter's new timeline? by Dave Winer