Can SAAS build a better vaccination system?
Clinic workers in Connecticut, Virginia, and other states say the system is notorious for randomly canceled appointments, unreliable registration, and problems that lock staff out of the dashboard they’re supposed to use to log records. The CDC acknowledges there are multiple flaws it’s working to fix, although it attributes some of the problems to user error.
— What went wrong with America’s $44 million vaccine data system?
Imagine for a second if GitHub had the resources to build this, or even Basecamp or Shopify. Not only do they have the experience of websites that are heavily used every day by millions of users, but they also have the knowledge of building for the public. Their websites are used by millions of people every day, and they have to ensure that design changes need to be clear to the people using it.
Could these companies build a better vaccination system?